ENGAGE by Engage AI Solutions Named an Inaugural Member of the Intapp Profitability Network
Engagement letter platform joins Intapp's new initiative connecting the full law firm profitability chain — from pricing and staffing through time, billing, and collections
Arlington, VA – September 9, 2026 - Engage AI Solutions today announced that ENGAGE, its legal letter management platform, has been named an inaugural member of the Intapp Profitability Network, a newly launched initiative connecting the technology providers that power each stage of the law firm profitability chain. ENGAGE joins a founding group of solution providers spanning matter staffing, litigation pricing, billing, and collections.
The Intapp Profitability Network is built around Intapp Time with Celeste and Intapp Billstream with Celeste, with member solutions certified for integration quality, security, and compatibility. Its premise is that firm profitability is governed not just at the point of billing, but from the earliest pricing and staffing decisions through final collection — a chain that has historically run through disconnected point solutions and manual handoffs.
ENGAGE's role in that chain sits at its origin. The terms of an engagement - scope, pricing, staffing, and arrangement - are memorialized in the engagement letter before a firm bills a single hour. When that letter drifts from what was actually negotiated, firms typically don't discover the gap until much later, in the form of billing disputes, write-offs, or collections friction that's difficult to trace back to its source. ENGAGE integrates with Intapp Intake and Intapp Terms to keep engagement letters accurate against agreed Terms of Business from the outset, with native DocuSign workflow giving risk professionals visibility and control as letters move through review, revision, and execution.
"We're excited to have ENGAGE as an inaugural member of our Profitability Network," said Ken Houseman, Vice President and General Manager, Intapp Time. "ENGAGE is much more than just a document generator. It is a comprehensive solution for managing enterprise-wide how firm-client relationships are established. Paired with Celeste, Intapp's expert AI coworker, and our other partners, we see tremendous potential for ENGAGE as a core element of the networked firm."
"Every profitability conversation in a law firm eventually traces back to what was actually agreed to and what got signed," said Mike Lowe, founder of Engage AI Solutions. "Being part of this network alongside the companies handling staffing, pricing, billing, and collections reflects something we've believed since we started ENGAGE - that the engagement letter isn't paperwork sitting outside the profitability chain, it's the first link in it."
ENGAGE integrates natively with Intapp, extending Intapp Document Assembly into full engagement letter lifecycle management - template management, versioning, workflow, signature, and audit - without requiring firms to leave their existing systems.
About Engage AI Solutions
Engage AI Solutions was founded by longtime Intapp delivery partners to close a gap downstream of client intake: the legal letters - including engagement letters, waiver letters, and collection letters - that professional services firms manage throughout a matter or engagement's lifecycle. Its flagship product, ENGAGE, integrates natively with Intapp to give risk professionals visibility, auditability, and control across the full letter lifecycle, for law firms and accounting and consulting practices alike.
About the Intapp Profitability Network
The Intapp Profitability Network connects solution providers across the law firm profitability chain - pricing, staffing, time, billing, and collections - into a certified, integrated ecosystem built around Intapp Time and Intapp Billstream. More information is available at Intapp Profitability Network | Intapp Time with Celeste.