Engage AI Solutions

Technology that helps you establish and manage your client relationships

Engage AI Solutions brings more than 30 years of professional service firm experience to the correspondence that opens and governs every client relationship. Our product, Engage, manages templates, clauses, approvals and signatures across every letter a firm sends.

How Engage works
Intake
Template
Clauses
Approval
Signature
Sync
30+
Years in legal

Engage AI Solutions was founded by a legal technology implementation leader and a professional services firm strategy consultant who have spent their careers inside intake, conflicts and client engagement at the world's top firms.

About the company
Our product: Engage

One place for the language, data and approvals behind every letter.

Engage is the legal letter management platform from Engage AI Solutions. It solves the problems firms face across engagement letters, conflict waivers and addenda.

Centralized template management

Keep every letter template in one governed library, with check-out, check-in and approval before a new version goes live.

Clause management that reaches active letters

Maintain approved language once. When a clause changes, push the update to letters already in progress.

Streamlined connections to firm systems

Pull client, matter and billing data from the firms technology stack. Signed letters sync back automatically.

Quick template build-out

Combine tokens from external systems, reusable clauses and conditional rules that select the right clauses and templates for each matter.

Smart Selection

Conditional logic automatically selects the correct clause and template for each scenario. Dynamic letter content means fewer templates to maintain.

Governed review, editing and sending

Every letter moves through a configurable approval pathway before it goes out for signature.

The product

Build templates, compose with clauses, track every letter.

The Engage template editor, with tokens from Intapp and approved clauses placed in the document, and the letters list showing where every letter sits in its approval pathway.

Easily find and track where letters sit 

The Letters list shows each letter's current status, moving status tracking out of email into a centralized location. Filter to what needs your approval, or follow a letter from review to signature.

ReviewPending ApprovalExternal ReviewOut for SignatureSigned
External client review

Let clients redline without touching your letter.

Send a letter out for external review and the client works in their own copy. They can make redline edits directly, while the firm's internal letter stays exactly as approved.

A separate copy for the client
Client edits are captured as tracked changes in their review copy.
The internal letter is protected
Nothing a client changes alters the firm's approved version.
Redlines the firm can review
See exactly what the client changed before deciding what to take forward.
Client Profiles

The Correspondence Roadmap: catch drift before your client does.

Every client relationship has a history of what was agreed, what was asked for, and what the client frequently changes. Client Profiles assemble that history into a Correspondence Roadmap. When a new letter drifts from the roadmap, Engage flags it and suggests alignment before the client ever sees the draft, so letters are accepted faster.

Terms drift

A retainer appears for a client who has never been asked for one.

Client history
No retainer
Latest draft
$25,000 retainer

Engage compares the new letter with every signed engagement for the client and flags the change, so the partner can confirm it is intentional before the letter goes out.

Redline pattern

The client strikes Net 30 and changes it to Net 60

Our draft
Net 30
Client Often returns
Net 60

Tracked-change analytics compiles historical edits the client makes. Engages Agent uses that data to suggest alignment up front, removing a revision round and accelerating acceptance.

How the roadmap works

1
Agents Build the profile
Engage assembles past contracts, intake data, agreed terms and redline history into one evolving record for each client.
2
Chart the roadmap
The profile becomes a Correspondence Roadmap: the terms, requests and language the client expects to see.
3
Flag drift and align
While a letter is in review, the Live Assistant flags anything that departs from the roadmap and suggests the alignment needed before the client sees it.
What the profile draws on
Past contracts
Signed letters and addenda with the client.
Intake data
Matters, billing details, intake requests from intake.
Terms data
Rates, payment terms and caps already agreed.
Redline changes
Tracked changes the client made on prior drafts summarized and analytics applied
Time to value

From start to value in no time

Setting up Engage is a quick process. We work with you to set up your templates, integrate with existing systems, and embed within your client opening process. You can be generating letters in weeks, not months.

1
Set up your templates
Bring in your existing letters and clauses.
2
Integrate with firm systems
Connect intake, billing and document management.
3
Embed in client opening
Letters start from the intake process your team already uses.
Generating letters in weeks, not months

See Engage with your own templates.

We will load a sample of your letters and clauses and walk through the approval flow your firm uses today.

Request a demo
Engage AI Solutions© 2026 Engage AI Solutions LLC